You can email your photo directly to support@luxurygifts.co or use the contact form above. Our artists will inspect the level of degradation, fading, or damage and provide honest advice on what can realistically be restored before you place an order.
DIRECT ARTIST SUPPORT
100% Handcrafted by Real Artists
12+ Years Creative Experience
100% Private & Secure Photos
How Can We Help?
Direct Communication With Our Portrait Artists & Dedicated Support
Have a question about an existing order, need a free assessment for a delicate photo restoration, or want to explore creating a custom memorial portrait? Navi and our team of real human artists are here to assist you with care and respect.
100% Handcrafted by Real Artists
12+ Years Creative Experience
100% Private & Secure PhotosContact Information and Inquiry Form
OFFICIAL SUPPORT
Reach Our Artists Directly
We believe personal memories deserve genuine attention. Every email and inquiry is handled directly by our artist team — never automated AI bots or generic overseas call centers.
CUSTOMER SUPPORT & ASSESSMENTS
support@luxurygifts.co
EXISTING ORDERS & PROOFS
order@luxurygifts.co
Helpful Tips For Your Message:
- For Free Photo Assessments: Describe the condition of your photo (tears, fading, resolution) or email the files directly to our address.
- For Memorial & Wedding Portraits: Mention which photo is the base and which loved one you wish to add.
- For Existing Orders: Please mention your Order Number so we can immediately access your project file.
Absolute Privacy & Respect
Your photos, personal memories, and contact information are treated with strict confidentiality. We never publish or share customer photos without explicit written consent.
SEND A MESSAGE
Send Us a Message
Fill out the form below and our artist team will respond directly to your email.
OUR SPECIALTIES
What Can We Create For You?
Explore our core portrait and restoration services handcrafted by real human artists
Photo Restoration & Repair
Repair torn, cracked, water-damaged, faded, or mold-affected vintage photos with meticulous digital detail.
Memorial Wedding Portraits
Seamlessly add late parents, grandparents, or loved ones into your wedding ceremony photos with lifelike lighting.
Generational Family Portraits
Bring deceased loved ones together with new babies, grandchildren, or multiple generations in one cohesive piece.
Order Inquiries & Revisions
Checking the progress of your digital proof, requesting revision tweaks, or requesting print-ready files? We are here.
BUSINESS & MEDIA
Sponsored Content & Partnerships
We collaborate with selected publishers, family heirloom creators, bridal publications, and media partners aligned with authentic artistry and timeless craftsmanship. For sponsored articles, editorial features, product showcases, or bespoke brand partnerships, connect directly with our business team.
COMMON QUESTIONS
Frequently Asked Questions
Clear guidance on photo assessments, revisions, and how to get in touch
If you have a flatbed scanner, scanning at 300 to 600 DPI is ideal. If using a smartphone, lay the print flat on a clean surface in even, indirect daylight. Hold your phone directly parallel to the photo to prevent perspective distortion, and make sure there is no camera flash or glare on the surface.
Yes, absolutely. We provide unlimited revisions. If you would like adjustments to lighting, positioning, facial warmth, clothing, or hair details, our artists will continue refining your portrait until you are 100% delighted with the memory.
Because each portrait is handcrafted by real artists, initial digital proofs are typically delivered within 24 to 72 hours. Once you review your proof, any requested revisions are quickly made so your portrait is completed without unnecessary delays.
100% yes. We treat your personal and family photos with the utmost confidentiality. They will never be shared, published, or used publicly without your explicit written consent.
HAVE A SPECIAL REQUEST?
We Are Ready to Help Bring
12+ Years Creative Experience
100% Private & Secure Photos
Real Human Artists
We Are Ready to Help Bring
Your Memories to Life
Whether you have an old family heirloom in need of restoration or a dream portrait bringing loved ones together, our artists are ready to help.
12+ Years Creative Experience
100% Private & Secure Photos
Real Human Artists